Customer Service/IT Support

The SCS IT support staff has individual cell phone numbers to call directly to request IT support. Please refer to the list below for your area's IT support staff.

Allan Henrichs, 402-805-7253

Administration (Canfield, 501 Building), Bookstore, EHS, Parking Services, NCard Office, all Verifone issues
ahenrichs1@unl.edu

Andrew Amen, 402-326-1679

Business Services Complex (Business Center, Mail Services, Print/Copy Services, Purchasing, Shared Computing Services, Transportation Services, University Services Admin), FPC (1901 Y)

aamen2@unl.edu

Steve Shumake, 402-219-3912

FMO (BSM, Zone Shops, Custodial), Landscape Services (City & East Campus), Utility Plant (City & East)
sshumake1@unl.edu

Jeremiah Ourada, 402-318-5240

FMO (BSM, Zone Shops, Custodial), Landscape Services (City & East Campus), Utility Plant (City & East)
jeremiah.ourada@unl.edu

 

After Hours: To Request Emergency Service

  1. Call the University Operator at 402-472-7211
  2. To expedite service:
    Use the following script,
    This is _____(name)_____ calling from ____(department)_____.  I need to contact Shared Computing Service for _____(emergency)_____. Please use the Business & Finance contact list or Athletic contact list.
    Or provide
    Name
    Department
    Request the SCS Business & Finance or SCS Athletic call list
    Provide nature of the call